Useful and Emergency Contacts

SNS 24

If you need medical assistance, look for WYD Lisbon 2023 health care. If this is not possible, call SNS24. Available 24 hours a day, every day.

Emergency

Call only in case of emergency.

PSP - Polícia de Segurança Pública (Public Security Police )

Call in situations that require the presence or information of the police authority. Available 24 hours a day, every day. It is a call to the national fixed network.

WYD Contact Centre

Information about your participation in WYD Lisbon 2023.

*Call to the national landline - subject to any charges on international calls.

APAV - Victim Support

Call in situations of being victim of a crime, it has specialised support at the legal, psychological and social level. Available 24 hours a day, every day. It is a free call.

Fidelidade

Questions about the insurance can be directed to the helpline created exclusively for WYD 2023 by Fidelidade. Available 24 hours a day, in Portuguese, English, French and Spanish.

*Call to the national landline - subject to any charges on international calls.